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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Santos A

Santos A

May 16, 2026

5  out of  5
rating by Santos A
"Veronica offered great customer service! She was very informative about my auto insurance coverage."
We responded:
"Thank you for the amazing review, Santos! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Vanessa Camacho

May 16, 2026

5  out of  5
rating by Vanessa Camacho
"I had the please to work with Veronica. She sat with me and my family and had lots of patience explaining my car coverage and benefits. Anyone looking for a good car insurance go with state farm and ask for Veronica. Her giggles are a plus ➕️"
We responded:
"Greetings Vanessa, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!"
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Catalina Cortez

May 16, 2026

5  out of  5
rating by Catalina Cortez
"Gracias Veronica por la ayuda"
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Sam Genie, agente de State Farm, aquí en Norco. "
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Martha Lopez

May 16, 2026

5  out of  5
rating by Martha Lopez
"Veronica was extremely helpful and professional when answering my call about car insurance. She took the time to explain everything clearly, answered all my questions patiently, and gave me great quotes that fit my needs and budget. Her friendly attitude and excellent customer service made the whole process easy and stress-free. I highly recommend Veronica to anyone looking for reliable and helpful insurance assistance!"
We responded:
"Greetings Martha, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. Veronica strives to always be helpful and professional. Appreciate!"
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JOSE Ramirez

May 16, 2026

5  out of  5
rating by JOSE Ramirez
"Veronica is a great help thank you for your patience."
We responded:
"Jose, thank you for your wonderful review of Veronica! Appreciate the review."
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Fernando Duran

May 16, 2026

5  out of  5
rating by Fernando Duran
"Verónica me atendió y me dio buenos precios para la aseguranza de mi carro. Fue muy amable y habló muy bien el español gracias Verónica por tu ayuda"
We responded:
"Agradecemos sinceramente su reseña, Fernando. ¡Nos esforzamos por superar sus expectativas en todo lo relacionado con los seguros aquí en nuestra oficina de Norco! "
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Natalie Heredia

May 16, 2026

5  out of  5
rating by Natalie Heredia
"Thank you Veronica for being so helpful great service."
We responded:
"Natalie, it is a pleasure to hear what a wonderful experience you have had with Veronica. Appreciate the review!"
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ACTS1 eleven

May 15, 2026

5  out of  5
rating by ACTS1 eleven
"The place is friendly and a very welcoming environment. The agent Yohara help me out by answering all my questions. Took the time to answer questions about current policy. I’m very happy about our interaction."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Yohara and our team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Evelyn Lucero

May 15, 2026

5  out of  5
rating by Evelyn Lucero
"I have been a client of this insurance office for over five years, and my experience has always been excellent. Yohara consistently goes above and beyond to accommodate my needs, even near closing time. Her customer service and dedication truly stand out. State Farm has been the best car insurance company I have had. I especially appreciate how quickly they handle claims and help get you back on the road with minimal stress. Thank you for the outstanding service!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Sam Genie’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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T

May 15, 2026

5  out of  5
rating by T
"Ive had insurance from here for a while and they are great and very helpful with answering any questions I have, the representatives are friendly and knowledgeable"
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Natalie Yin

May 15, 2026

5  out of  5
rating by Natalie Yin
"The team at this office is super friendly and helpful when I have questions about my insurance. 10/10 service always!"
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Vannessa Corona

May 5, 2026

5  out of  5
rating by Vannessa Corona
"I had the pleasure of talking with Veronica she was so patient and polite and truly had great customer service. She was very knowledgeable and took the time to answer all the questions I had. I definitely felt like she gave me options and found any discounts that she could. I appreciate her patience with me. Thank you Veronica for everything I will be referring family and friends your way."
We responded:
"Thank you for the amazing review, Vannessa! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Gael Rodriguez

May 1, 2026

5  out of  5
rating by Gael Rodriguez
"Muy buena atención al cliente"
We responded:
"Gracias por su revista! Nosotras estamos aqui para ayudar. "
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Ana Hernandez

April 15, 2026

5  out of  5
rating by Ana Hernandez
"I am very happy with Sam’s office. Veronica had great customer service she was able to assist me and my family with life insurance."
We responded:
"Thank you for the amazing review, Ana! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Pedro Heredia

April 14, 2026

5  out of  5
rating by Pedro Heredia
"I cannot express enough positive feedback about this business. From the initial contact with Veronica , they demonstrated prompt responsiveness and exceptional customer service. The quality of their work is outstanding, and I am thoroughly satisfied with the final outcome."
We responded:
"Pedro, it is a pleasure to hear what a wonderful experience you have had with Veronica and our office, thank you for the awesome review!"
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James Garcia

April 14, 2026

5  out of  5
rating by James Garcia
"Great service and friendly. Will definitely recommend my friends and family. Thank you Yohara, i hope i spelled that right. Lol"
We responded:
"Thank you for your kind review of Yohara and our office. We appreciate it! Yeah, you spelled it right. LoL"
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Tydabeez

March 26, 2026

5  out of  5
rating by Tydabeez
"Very helpful, Sam and his team went above and beyond to help and answer any questions."
We responded:
"Thank you for the amazing review, Tydabeez! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Autumn Carson

March 13, 2026

5  out of  5
rating by Autumn Carson
"I’ve had nothing but great experiences with State Farm for so many years. I want to say thank you especially to Mony who has helped us for many years. She truly is the best in customer care but also goes above and beyond to help with what we need. It’s like talking to a friend that you have known for so long. This team is beyond excellence they really do make you feel like part of there family/team."
We responded:
"Hello Autumn, Thanks for the kind words! We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. Appreciate your review and look forward in assisting you with all of your insurance needs."
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Harrison Ong

March 12, 2026

5  out of  5
rating by Harrison Ong
"Have been working with this office for years. From vehicle insurance to property insurance, they have been very helpful."
We responded:
"Thank you for the amazing review, Harrison! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Dan Sugrue

March 6, 2026

5  out of  5
rating by Dan Sugrue
"I’ve been a member of State Farm for several years and had to add a new vehicle to my coverage and take one off. Yohara assisted me and I cannot thank her enough for explaining my options and going over my policy coverage. I highly recommend her if you are looking for any coverage."
We responded:
"Hey Dan, Thanks for the kind words! We love that you had such a great experience! Thanks for sharing your review and detail. We hope to continue exceeding your expectations with great service. Hope you visit us again soon!"
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Lynh Le

February 12, 2026

5  out of  5
rating by Lynh Le
"I can’t say enough good things about this insurance office. Sam and his team went above and beyond to ensure everything was handled smoothly. They were patient, knowledgeable, and always available to answer my questions. It’s rare to find this level of customer service these days. Thank you for making the process so easy!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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jesse terrasas

February 4, 2026

5  out of  5
rating by jesse terrasas
"Yohara gave me such great service highly recommend 10/10!!!"
We responded:
"We appreciate your 5 star review. Yohara strives to provide great service. if you ever need anything down the road, please do not hesitate to reach out--we would love to help! Thank you for."
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Nelson Haro Correa

June 20, 2025

5  out of  5
rating by Nelson Haro Correa
"Excellent and professional service. Thanks to Yohara super professional"
We responded:
"Thank you for your 5-star review! Our State Farm team member Yohara enjoys providing excellent professional service. "
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Yolie G

May 1, 2025

5  out of  5
rating by Yolie G
"Awesome staff 👍🏼"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lisa Jay

March 31, 2025

5  out of  5
rating by Lisa Jay
"Maria is always polite, informative and professional! Conveniently located, and I love being able to walk into my agent's office, rather than calling an 800 number. Maria, you are the best! Thank you so much for always coming through for me and my family. You consistently provide us with the best service! Thank you!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Maria. If you ever need any assistance in the future, please don’t hesitate to reach out. We are all here to help! Thank you."